COVID-19 and its impact on e-commerce
India, June 4 -- By Pankaj Sachdeva, VP Engineering, Pitney Bowes India
The global Coronavirus pandemic has led to a sudden dip in stock markets, oil prices, GDP forecasts and has altered social interaction and long-term customer behaviors. Industries such as travel, hospitality, and automotive have been visibly impacted, and the impact continues to spill across to other industries as well. At the same time, the outbreak has given a push to the digital economy. For example, Online Content Streaming Platforms, Digital Video Conferencing Platforms, and Social Media and Collaboration Platforms are at an all-time high.
E-commerce, the biggest enabler of digital economy is also looking different after the outbreak. As more people remain rest...
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