India, April 28 -- Telecom networks have taken center stage amidst the lockdown due to COVID 19. With people working from home, data consumption across devices have increased by leaps and bounds. To maintain the quality of networks and ensure seamless connectivity, as a leading telecom operator in the country, Airtel has taken the lead to ensure seamless connectivity to Indians across the length and breadth of the country.

We began with setting up the business contingency plan (BCP) mode to manage the surge in bandwidth as more people increasingly start to work from home from before the lockdown. We had a full-fledged contingency plan in place and this includes quarantining company's critical network operating centres and call centres, a...