New Delhi, May 1 -- Anjani Kommisetti, Country Manager (India & SAARC), Raritan & Servertech, shares with Shubhendu Parth steps taken by the company during COVID-19 to ensure business continuity and maintenance support to customers even as a majority of its employees in India take to remote work. Excerpts from the email interview.

On business continuity process and plan

Our India operations are mostly related to sales and we don't have any factories in the country. Because of the lockdown, our local offices, logistics, shipments, deliveries have been shut down. However, despite these challenges our business is running smoothly even remotely, considering we're in the business of remote management solutions for more than two decades.

On ...