Hanoi, March 28 -- Viettel Military Industry and Telecoms Group (Viettel) on March 27 launched its new subsidiary, Viettel Customer Service Co., Ltd, marking a significant move into the customer service market, which is projected to reach nearly 650 billion USD by 2030. Viettel Customer Service is a technology company focused on customer services, offering end-to-end solutions including consulting, design, software development, and human resources. The company aims to enhance customer experience through technology, creating sustainable connections between brands and consumers. Addressing the launching, Do Minh Phuong, Deputy General Director of Viettel Group, emphasised that Viettel Customer Service was established with the mission to hel...