Bangkok (VNA), Feb. 2 -- The Tourism Council of Thailand (TCT) has requested local authorities to apply measures to settle foreign tourists' complaints.
The council released a survey showing that taxi service, immigration procedures at the airport, and waste management at tourist sites are the three issues that make international tourists to Thailand complain the most, local media reported.
The survey, which was conducted in the fourth quarter of 2022 with the engagement of 200 foreign tourists in the country, indicated that the satisfaction with taxi services received the lowest score of 3.5 out of 5, with tourists indicating this is the most critical problem that should be solved immediately.
The survey of tourists in Bangkok found the...