U.S., Aug. 27 -- An application to own the trademark for 'EXPERIENCE INDEX XI' has been filed on May. 31, 2024.
Owner(s):
Genesys Cloud Services, Inc.; 1302 El Camino Real, Suite 300, , CALIFORNIA
Goods and/or Services:
For: COLLECTION AND ANALYSIS OF QUALITY METRIC DATA AND INFORMATION THAT QUANTIFIES CUSTOMER AND EMPLOYEE EXPERIENCES FROM CONTACT CENTER INTERACTIONS, NAMELY, FROM THE POINT OF VIEW OF AN END USER OF A CONTACT CENTER PLATFORM FOR ENTERPRISES FOR BUSINESS PURPOSES; BUSINESS ASSISTANCE SERVICES, NAMELY, PROVIDING ACTIONABLE INSIGHTS AND RECOMMENDATIONS INTO CUSTOMER AND EMPLOYEE EXPERIENCES FROM CONTACT CENTER INTERACTIONS IN ORDER TO IMPROVE CUSTOMER OUTCOMES AND SATISFACTION
Class(es): 100, 101, 102
For: PROVIDING TEM...