ALEXANDRIA, Va., Oct. 8 -- United States Patent no. 12,438,785, issued on Oct. 7, was assigned to Zscaler Inc. (San Jose, Calif.).

"Advanced machine learning techniques for internet outage detection" was invented by Prasannakumar Jobigenahally Malleshaiah (San Jose, Calif.), Alexander Frazier (San Jose, Calif.), Chakkaravarthy Periyasamy Balaiah (San Jose, Calif.), Javier Rodriguez Gonzalez (San Jose, Calif.), Ashok Kolachina (Milpitas, Calif.) and Sanjit Ganguli (Great Falls, Va.).

According to the abstract* released by the U.S. Patent & Trademark Office: "The present systems and methods provide a user performance monitoring solution that enables the monitoring of application and device performance from the end user's point of view. The ...