ALEXANDRIA, Va., June 4 -- United States Patent no. 12,321,830, issued on June 3, was assigned to Zoom Communications Inc. (San Jose, Calif.).
"Machine learning for intent matching engine" was invented by Jared Lamont Betteridge (Herriman, Utah), Justin Bryce Betteridge (Boise, Idaho), Connor Isaac Brinton (Holly Springs, N.C.), Victor The Vong (Dublin, Calif.) and Samuel John Wenke (Cincinnati).
According to the abstract* released by the U.S. Patent & Trademark Office: "A server obtains a natural language query from a first user device. The server matches an intent to the natural language query using an intent matching engine. The intent represents predicted data associated with the natural language query. The server transmits the natura...