ALEXANDRIA, Va., Dec. 23 -- United States Patent no. 12,505,391, issued on Dec. 23, was assigned to XOEYE TECHNOLOGIES INC. (Nashville, Tenn.).
"Automated generation of condition state information for one or more machines, devices, or systems associated with service or repair events" was invented by Adam Jaggers (Pleasantview, Tenn.), C. Aaron Salow (Nashville, Tenn.) and Matthew Eby (Brentwood, Tenn.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Examples related to facilitating the training, assessment, and dispatching of technicians to a customer location for at least the purpose of servicing or repairing machines, devices, or systems present at the customer location are presented. The technician can be s...