ALEXANDRIA, Va., June 4 -- United States Patent no. 12,321,912, issued on June 3, was assigned to Wizard Commerce Inc. (New York).
"Method for online ordering using conversational interface" was invented by Melissa Bridgeford (St. Petersburg, Fla.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Embodiments of the invention provide a method, system and computer program product for online ordering using conversational interfaces. In an embodiment of the invention, the method includes storing customer information corresponding to a customer and responsive to receiving a message with text or speech and an image from the customer, identifying an intent type from the text or speech using Natural Language Understand...