ALEXANDRIA, Va., Feb. 11 -- United States Patent no. 12,547,653, issued on Feb. 10, was assigned to Wipro Ltd. (Bangalore, India).

"Method and system for identifying domain-specific service management hotspots" was invented by Narasimha Sekhar Kakaraparthi (Hyderabad, India), Rajeev Ranjan Kumar (Hyderabad, India) and Seshu Kumar G V (Hyderabad, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "This disclosure relates to method and causal analysis server for identifying domain-specific service management hotspots. The method includes receiving raw data corresponding to plurality of domain-specific issues; generating plurality of chunks from the raw data using an optimal chunking and tokenizing algorithm s...