ALEXANDRIA, Va., Feb. 5 -- United States Patent no. 12,217,275, issued on Feb. 4, was assigned to WELLS FARGO BANK N.A. (San Francisco).
"Semantic processing of customer communications" was invented by David Newman (Walnut Creek, Calif.).
According to the abstract* released by the U.S. Patent & Trademark Office: "An electronic computing device includes a processing unit and system memory. The system memory includes instructions which, when executed by the processing unit, cause the electronic computing device to receive data associated with one or more customers of an institution. The data is received from one or more other electronic computing devices. The received data is analyzed to identify grammatical elements in the data. Relationsh...