ALEXANDRIA, Va., Feb. 3 -- United States Patent no. 12,541,728, issued on Feb. 3, was assigned to WELLS FARGO BANK N.A. (San Francisco).

"Systems and methods for an interactive customer interface utilizing customer device context" was invented by Nathan Coles (San Francisco), Darren M. Goetz (San Francisco), Uma Meyyappan (San Francisco), Dennis Montenegro (San Francisco), Steve Perez (San Francisco) and Debarchana Roy (San Francisco).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method performed by a provider computing system includes training one or more artificial intelligence (AI) models to generate task prompts, receiving a requested action from a customer, determining contextual information about a p...