US Patent Issued to WALGREEN on Nov. 25 for "Communication mode selection based upon user context for prescription processes" (Illinois, California Inventors)

ALEXANDRIA, Va., Nov. 25 -- United States Patent no. 12,481,736, issued on Nov. 25, was assigned to WALGREEN Co. (Deerfield, Ill.).

"Communication mode selection based upon user context for prescription processes" was invented by Andrew Schweinfurth (Chicago), Julija Alegra Petkus (Oak Park, Ill.) and Gunjan Dhanesh Bhow (Menlo Park, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Methods and systems may incorporate voice interaction and other audio interaction to facilitate access to prescription related information and processes. Particularly, voice/audio interactions may be utilized to achieve authentication to access prescription-related information and action capabilities. Additionally, voice/audi...