US Patent Issued to Voicemonk on July 1 for "System for virtual agents to help customers and businesses" (California Inventors)

ALEXANDRIA, Va., July 3 -- United States Patent no. 12,346,945, issued on July 1, was assigned to Voicemonk Inc. (Sunnyvale, Calif.).

"System for virtual agents to help customers and businesses" was invented by Jagadeshwar Nomula (Sunnyvale, Calif.) and Vinesh Gudla (Pleasanton, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system for executing actions based on user input is provided. The system comprises a virtual agent for a software application, wherein the virtual agent is configured to store a correlation between actions available in the software application. Further, the system associates one or more of the actions with one or more tags. The system receives at least an audio input from a user...