US Patent Issued to Verizon Patent and Licensing on Oct. 14 for "Systems and methods for generating customer journeys for an application based on process management rules" (Indian Inventors)

ALEXANDRIA, Va., Oct. 21 -- United States Patent no. 12,443,860, issued on Oct. 14, was assigned to Verizon Patent and Licensing Inc. (Basking Ridge, N.J.).

"Systems and methods for generating customer journeys for an application based on process management rules" was invented by Senthilnathan Subramanian (Hyderabad, India), Ramasubramanian Rajakumar (Chennai, India), Sivaramchandhar Venkatachalapathy (Tamil Nadu, India) and Sunanda V. Asam (Hyderabad, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "A device may receive an application that includes one or more pages and may receive rules data identifying rules to construct customer journeys. The device may analyze the rules data to identify entry and ex...