US Patent Issued to Verizon Patent and Licensing on Nov. 25 for "Method and system for generative AI with dynamic persona adaptation and applications thereof" (Indian Inventors)

ALEXANDRIA, Va., Nov. 25 -- United States Patent no. 12,482,002, issued on Nov. 25, was assigned to Verizon Patent and Licensing Inc. (Basking Ridge, N.J.).

"Method and system for generative AI with dynamic persona adaptation and applications thereof" was invented by Durgesh Kumar (Bangalore, India) and Saurabh Tahiliani (Noida, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "The present teaching relates to conduct persona-adaptive communications with a customer at a geo-locale. Transcripts of a current and historic communications involving the customer are used to characterize the persona of the customer. Transcripts of historic communications with customers at the geo-locale are used to characterize t...