US Patent Issued to Verizon Patent and Licensing on May 13 for "System and method for multi-party co-browsing for end-to-end collaboration in assisted channels" (Texas, New Jersey, Georgia Inventors)

ALEXANDRIA, Va., June 12 -- United States Patent no. 12,301,525, issued on May 13, was assigned to Verizon Patent and Licensing Inc. (Basking Ridge, N.J.).

"System and method for multi-party co-browsing for end-to-end collaboration in assisted channels" was invented by Hussair Kaja (Irving, Texas), Anand Ashok Mirji (Edison, N.J.), Aaron Bittig (Alpharetta, Ga.) and Michael Hawkins (Milton, Ga.).

According to the abstract* released by the U.S. Patent & Trademark Office: "In some aspects, the techniques described herein relate to a method including: initiating a communication session between a user and an agent; generating an application link for the communication session, the application link associated with a co-browsing application; tra...