US Patent Issued to Verizon Patent and Licensing on Dec. 9 for "Systems and methods for generating a conversation summary from conversational data using a language transformation model" (Indian Inventors)

ALEXANDRIA, Va., Dec. 9 -- United States Patent no. 12,493,743, issued on Dec. 9, was assigned to Verizon Patent and Licensing Inc. (Basking Ridge, N.J.).

"Systems and methods for generating a conversation summary from conversational data using a language transformation model" was invented by Durgesh Kumar (Bangalore, India) and Saurabh Tahiliani (Noida, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "A device may receive text data associated with a chatbot, a live chat, or an interactive voice response system, and may preprocess the text data with one or more preprocessing techniques to generate preprocessed data and key intents. The device may convert the preprocessed data and the key intents into emb...