US Patent Issued to Verint Americas on Sept. 30 for "Real time contextual event notification system with call state awareness" (British, American Inventors)

ALEXANDRIA, Va., Sept. 30 -- United States Patent no. 12,430,187, issued on Sept. 30, was assigned to Verint Americas Inc. (Alpharetta, Ga.).

"Real time contextual event notification system with call state awareness" was invented by Paul Workman (London), Ryan Coram (Melville, N.Y.), Brendan Killen (Londonderry, Great Britain) and Chris Schnurr (Londonderry, Great Britain).

According to the abstract* released by the U.S. Patent & Trademark Office: "A real time contextual event notification system that ingests events as streams from any authorized entity applies rules to the event streams, determines a context of an end-user who is a recipient of a targeted notification, and provides notifications to the end-user in accordance with the con...