ALEXANDRIA, Va., June 12 -- United States Patent no. 12,299,032, issued on May 13, was assigned to Verint Americas Inc. (Alpharetta, Ga.).

"System and methods for summarizing transcribed audio" was invented by Konstantin Varakin (Alpharetta, Ga.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system and method use a trained transformer model to generate summaries of audio interactions based on keywords. Training the transformer model includes obtaining a transcription of an audio interaction, obtain keywords for summarizing the audio interaction, training a transformer model to generate a summary of the audio interaction based on the keywords and the transcription, where the transcription is an input to the...