ALEXANDRIA, Va., June 19 -- United States Patent no. 12,333,561, issued on June 17, was assigned to Verint Americas Inc. (Alpharetta, Ga.).

"Anomaly detection systems and methods" was invented by Hamed Janani (Vancouver, Canada), Anirudh Challa (Burnaby, Canada), Hong Wang (San Mateo, Calif.), Mohamad Al-Sharara (Westmount, Canada), Jose R. Benki (Ann Arbor, Mich.) and Zealand Cooley (Albion, Mich.).

According to the abstract* released by the U.S. Patent & Trademark Office: "An anomaly detection system using machine learning to generate predicted survey scores for a given duration and a given metric based on historic survey score data. The system compares a predicted survey score to the actual survey score and identifies anomalous actual ...