US Patent Issued to Verint Americas on July 8 for "Virtual communications assessment system in a multimedia environment" (British, American Inventors)

ALEXANDRIA, Va., July 9 -- United States Patent no. 12,355,915, issued on July 8, was assigned to Verint Americas Inc. (Alpharetta, Ga.).

"Virtual communications assessment system in a multimedia environment" was invented by Jamie Richard Williams (Fleet, Great Britain), Marc Calahan (Milton, Ga.), Robert John Barnes (Watford, Great Britain) and Murali Mohan Reddy Nareddy (Alpharetta, Ga.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system for data recording across a network includes a session border controller connecting incoming data from the network to an endpoint recorder. A load balancer is connected to the network between the session border controller and the endpoint and receives the incoming data...