ALEXANDRIA, Va., July 3 -- United States Patent no. 12,346,661, issued on July 1, was assigned to VERINT AMERICAS INC. (Alpharetta, Ga.).
"System and method for text analysis and routing of outgoing messages" was invented by Scott Mackie (Scotland, Great Britain).
According to the abstract* released by the U.S. Patent & Trademark Office: "The present invention allows text analysis and routing of an outgoing message. The system intercepts outgoing messages for analysis by a TAS software module. The module assigns an analytical score to the message, then compares the score to a threshold. If the score is below the threshold, the message is transmitted to its ultimate destination. If not, the message may be routed for correction by the messa...