ALEXANDRIA, Va., Oct. 28 -- United States Patent no. 12,452,201, issued on Oct. 21, was assigned to United Services Automobile Association (USAA) (San Antonio).
"Client identification and management across multiple social platforms" was invented by Shanna Ruth Limas (San Antonio) and Natalya Lohinova Jeffords (San Antonio).
According to the abstract* released by the U.S. Patent & Trademark Office: "A method and system for managing user interactions with at least one product via an external platform are disclosed. When a threshold number of user inputs associated with user-specific data is detected, the system verifies the user's identity by sending a verification message through the platform's messaging application and receiving client-sp...