ALEXANDRIA, Va., June 4 -- United States Patent no. 12,323,455, issued on June 3, was assigned to United Services Automobile Association (USAA) (San Antonio).
"Systems and methods for detecting fraudulent requests on client accounts" was invented by Arthur Quentin Smith (Fredericksburg, Texas), Kevin K. Fiedler (Fair Oaks Ranch, Texas) and Andrew Jerome Gabriel Higgins (San Antonio).
According to the abstract* released by the U.S. Patent & Trademark Office: "A method for detecting a fraud attempt in a communication session may include receiving, via at least one processor, a set of data associated with a communication session between a representative of an organization and a user, tagging, via the at least one processor, one or more items...