ALEXANDRIA, Va., July 16 -- United States Patent no. 12,360,738, issued on July 15, was assigned to United Services Automobile Association (USAA) (San Antonio).
"Voice interaction scripts" was invented by Charise Renee Whitaker (San Antonio) and Michael J. Maciolek (Boerne, Texas).
According to the abstract* released by the U.S. Patent & Trademark Office: "This disclosure describes systems and methods that identify activities for which scripts can be built to perform an activity when requested by a user. The scripts can be voice-activated by a defined customized voice command can include delivery preferences. The user's identity can be verified by analyzing voice biometrics of the customized voice command. After performance of the activit...