ALEXANDRIA, Va., Aug. 6 -- United States Patent no. 12,380,377, issued on Aug. 5, was assigned to United Services Automobile Association (USAA) (San Antonio).
"Intelligent guidance system for queues" was invented by Mark Paxman Warnick (San Antonio), Elena Marie Carrasco (Converse, Texas), Celena Dortch (San Antonio), Justin Dax Haslam (San Antonio), David Jason Anderson James (San Antonio), Quian Antony Jones (San Antonio), Rosa Maria Smith (San Antonio) and Katrina Marie Zell (San Antonio).
According to the abstract* released by the U.S. Patent & Trademark Office: "A system and method for intelligent queueing and guidance is disclosed. The system and method can be used to determine when a user should queue and to provide navigation to a...