US Patent Issued to United Services Automobile Association (USAA) on April 29 for "System and method for improved phone and digital communication verification and efficiency" (Texas Inventors)

ALEXANDRIA, Va., June 9 -- United States Patent no. 12,288,219, issued on April 29, was assigned to United Services Automobile Association (USAA) (San Antonio).

"System and method for improved phone and digital communication verification and efficiency" was invented by Timothy Blair Chalmers (San Antonio), Ramsey Devereaux (San Antonio) and Dwayne Phillip Wilson (Crossroads, Texas).

According to the abstract* released by the U.S. Patent & Trademark Office: "A computer-implemented method includes receiving, via processing circuitry and from a customer interface device (CID), a customer communication and first authentication data, searching, via the processing circuitry, a database for a customer account corresponding to the customer commun...