ALEXANDRIA, Va., June 19 -- United States Patent no. 12,332,903, issued on June 17, was assigned to Uber Technologies Inc. (San Francisco).

"Predicting and preventing negative user experience in a network service" was invented by Lawrence Benjamin Goldstein (San Francisco), Arjun Vora (San Francisco), Jai Malkani (San Francisco), Nikhil Joshi (San Francisco), Eckart Walther (San Francisco), Mahdi Namazifar (San Francisco), Kathy Brown (San Francisco), Praveen Kannan (San Francisco), Arun Bodapati (San Francisco) and Fran Bell (San Francisco).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system can monitor event data corresponding to a current user experience of a requesting user during a current applicatio...