US Patent Issued to Twilio on Aug. 19 for "Messaging via multiple communication channels using preconfigured content resources of a software as a service platform" (California, Colorado Inventors)

ALEXANDRIA, Va., Aug. 20 -- United States Patent no. 12,395,543, issued on Aug. 19, was assigned to Twilio Inc. (San Francisco).

"Messaging via multiple communication channels using preconfigured content resources of a software as a service platform" was invented by Haesun Seok (San Francisco), Rebecca Lynn Gebhard (Denver), Otavio Dalarossa (San Jose, Calif.) and Saurabh Daftary (Walnut Creek, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A first request to send a message via a communication channel of multiple communication channels is receiving at a software-as-a-service (SaaS) platform via a first application programming interface (API) call. The first request identifies a content template stored...