ALEXANDRIA, Va., April 9 -- United States Patent no. 12,273,431, issued on April 8, was assigned to TTEC Digital LLC (Austin, Texas).
"Integrated orchestration of intelligent systems" was invented by Dipesh S. Gandhi (Buda, Texas) and Russell N. Harvey III (Lunenburg, Mass.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and methods for integrated orchestration of intelligent systems. An intelligent systems orchestration system harvests and combines aspects of disparate intelligent systems for use in intelligent virtual assistant applications and automation applications. In one aspect, the system provides an intelligent orchestration between cognitive plugins, such as natural language processing, sent...