ALEXANDRIA, Va., Sept. 30 -- United States Patent no. 12,430,096, issued on Sept. 30, was assigned to Truist Bank (Charlotte, N.C.).
"Virtual assistant multi-modal functionality" was invented by Alex Heath Misiaszek (Cornelius, N.C.), Michael Anthony Dascola (Raleigh, N.C.), Christopher Detzi (Chapel Hill, N.C.) and Gabriel Sheridan (Iron Station, N.C.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A process for receiving, through a virtual assistant application, a first modality input related to a transaction profile. The process may involve identifying utterances from the first modality input. The process may further involve adjust a transaction service schema based on utterances identified from the first ...