ALEXANDRIA, Va., June 18 -- United States Patent no. 12,326,888, issued on June 10, was assigned to Truist Bank (Charlotte, N.C.).
"Automated interactive content equivalence" was invented by Phu Pham (Lawrenceville, Ga.), Jun Ji (Glen Allen, Va.) and Merle Hidinger (Midlothian, Va.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Disclosed are systems and methods that automate the process of analyzing interactive content data using artificial intelligence and natural language processing technology. The interactive content data is converted to machine encoded communication elements that can be further grouped into machined encoded n-grams. The co-occurrence of machine encoded communication elements or n-grams i...