ALEXANDRIA, Va., Aug. 6 -- United States Patent no. 12,380,696, issued on Aug. 5, was assigned to Truist Bank (Charlotte, N.C.).

"User scanning and one-way augmented reality viewing system" was invented by Michael Anthony Dascola (Clayton, N.C.), Jacob Atticus Grady (Raleigh, N.C.) and Kaitlyn Stahl (Raleigh, N.C.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method for providing augmented reality content includes identifying a customer at a customer interaction location, retrieving customer-specific interaction data, determining locations of a customer service representative in an area adjacent to a first side of a transparent panel and the customer in an area adjacent to a second side of the transparent...