ALEXANDRIA, Va., June 9 -- United States Patent no. 12,288,177, issued on April 29, was assigned to Theatro Labs Inc. (Richardson, Texas).
"Deriving employee context from structured communication" was invented by Guy R. VanBuskirk (Greenville, S.C.), Steven Paul Russell (Menlo Park, Calif.) and Andrew W. Kittler (Atherton, Calif.).
According to the abstract* released by the U.S. Patent & Trademark Office: "In a method of identifying a metric associated with a business, a computer system associated with the business recognizes a first user associated with a first communication device and a second user associated with a second communication device, wherein the first user is recognized as an employee of the business and the second user is re...