US Patent Issued to TATA CONSULTANCY SERVICES on Nov. 11 for "Crowd wisdom based universal conversational system" (British, Indian Inventors)

ALEXANDRIA, Va., Nov. 11 -- United States Patent no. 12,468,892, issued on Nov. 11, was assigned to TATA CONSULTANCY SERVICES Ltd. (Mumbai, India).

"Crowd wisdom based universal conversational system" was invented by Narendran Sivakumar (London) and Sankaranarayanan Viswanathan (Chennai, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "Conversational systems are intelligent machines that can understand language and conversing with a customer in writing or verbally. Embodiments herein provide a method for generating a universal conversational system using an ensemble of chatbots and a universal conversational system that adopts wisdom of crowd manifesting as an ensemble of chatbots. The ensemble of chatbo...