ALEXANDRIA, Va., Aug. 12 -- United States Patent no. 12,388,718, issued on Aug. 12, was assigned to T-Mobile USA Inc. (Bellevue, Wash.).
"Predicting a likelihood of a predetermined action associated with a mobile device" was invented by Mohamed Abdullah Amer (Naperville, Ill.), Michael Monroe Carley (Sammamish, Wash.), Shangyu Ni (Bellevue, Wash.) and Anupriya Thirumurthy (Bellevue, Wash.).
According to the abstract* released by the U.S. Patent & Trademark Office: "The system obtains a recording of an interaction between a UE and a representative of a network. The system obtains a summary associated with the interaction, where the summary includes an indication of a topic representing a portion of the interaction, a time when the topic wa...