ALEXANDRIA, Va., Oct. 8 -- United States Patent no. 12,436,836, issued on Oct. 7, was assigned to T-Mobile Innovations LLC (Overland Park, Kan.).
"Automated fix action analysis and incident impact awareness" was invented by Brian D. Lushear (Winter Springs, Fla.) and Christopher C. Poirier (Titusville, Fla.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A method of initiating actions based on analyzing automated fix actions in a telecommunication network management system, the method comprising obtaining, by an incident management application executing on a computer system, prior incident reports associated with a plurality of historical incidents from a database, wherein the prior incident reports comprise ...