US Patent Issued to STATE FARM MUTUAL AUTOMOBILE INSURANCE on Feb. 4 for "Systems and methods for using hardware transmitters to improve customer service" (Illinois Inventors)

ALEXANDRIA, Va., Feb. 5 -- United States Patent no. 12,217,292, issued on Feb. 4, was assigned to STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY (Bloomington, Ill.).

"Systems and methods for using hardware transmitters to improve customer service" was invented by Alex Zadoks (Bloomington, Ill.), Connor Dieckman (Bloomington, Ill.), Stephanie Delong (Bloomington, Ill.), Nihal Shah (Bloomington, Ill.), Alex Littleton (Bloomington, Ill.) and Amber Harris (Bloomington, Ill.).

According to the abstract* released by the U.S. Patent & Trademark Office: "The present disclosure is directed to automatically determining customer information in response to detecting that a customer's mobile device is located at a retail location. A mobile device of t...