US Patent Issued to State Farm Mutual Automobile Insurance on Feb. 3 for "Systems and methods for sentiment analysis and categorization" (Illinois, Arizona, Georgia Inventors)

ALEXANDRIA, Va., Feb. 3 -- United States Patent no. 12,541,645, issued on Feb. 3, was assigned to State Farm Mutual Automobile Insurance Co. (Bloomington, Ill.).

"Systems and methods for sentiment analysis and categorization" was invented by Shyam Lakshmin (Rochester, Ill.), Brendon Zee (Tempe, Ariz.), Jeffrey Thomas (Mesa, Ariz.) and Arindam Banerjee (Gainesville, Ga.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Described herein are systems and techniques to facilitate efficient determination of operator sentiment based on unstructured textual data exchanged between computing devices via communications channels. Unstructured textual data may be preprocessed to remove extraneous data and prepare the textua...