US Patent Issued to Snap-on on July 29 for "Method and system for augmenting real-fix tips with additional content" (California Inventors)

ALEXANDRIA, Va., July 30 -- United States Patent no. 12,373,800, issued on July 29, was assigned to Snap-on Inc. (Kenosha, Wis.).

"Method and system for augmenting real-fix tips with additional content" was invented by Patrick S. Merg (Hollister, Calif.), Jacob G. Foreman (Hollister, Calif.) and Joshua C. Covington (San Juan Bautista, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method and system for generating and outputting a real-fix tip (RFT) augmented with a pointer to additional content. The additional content may be relevant to any of a complaint, vehicle, cause of complaint, how the cause for complaint was discovered, and service-operation performed on the vehicle to resolve the complaint....