ALEXANDRIA, Va., Nov. 6 -- United States Patent no. 12,461,838, issued on Nov. 4, was assigned to ServiceNow Inc. (Santa Clara, Calif.).
"Configurable system tray application" was invented by Ganesh Parameshwar Bhat (Bangalore, India), Venkata Phani Kumar Gudladona (Bangalore, India), Harsha Vijayakumar (Milpitas, Calif.), Nitin Laxmanbhai Gupta (Bangalore, India) and Cary Evans (Encinitas, Calif.).
According to the abstract* released by the U.S. Patent & Trademark Office: "An executable configuration is provided to an agent executing on a client device, wherein the agent is configured to execute the executable configuration and to collect metrics associated with the client device. User interface metadata is provided for an operating syst...