US Patent Issued to ServiceNow on May 13 for "System and method for repository-aware natural language understanding (NLU) using a lookup source framework" (California Inventors)

ALEXANDRIA, Va., June 12 -- United States Patent no. 12,299,391, issued on May 13, was assigned to ServiceNow Inc. (Santa Clara, Calif.).

"System and method for repository-aware natural language understanding (NLU) using a lookup source framework" was invented by Sagar Davasam Suryanarayan (Santa Clara, Calif.), Edwin Sapugay (Foster City, Calif.), Anil Kumar Madamala (Sunnyvale, Calif.), Maxim Naboka (Santa Clara, Calif.), Vipulkumar Popat Mahadik (San Jose, Calif.) and Edward Cheung (Sunnyvale, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A natural language understanding (NLU) framework includes a lookup source framework, which enables a lookup source system to be defined having one or more lookup...