US Patent Issued to ServiceNow on Dec. 30 for "System and method for managing and optimizing lookup source templates in a natural language understanding (NLU) framework" (California Inventors)

ALEXANDRIA, Va., Dec. 31 -- United States Patent no. 12,511,491, issued on Dec. 30, was assigned to ServiceNow Inc. (Santa Clara, Calif.).

"System and method for managing and optimizing lookup source templates in a natural language understanding (NLU) framework" was invented by Rammohan Narendula (Sunnyvale, Calif.), Edwin Sapugay (Foster City, Calif.), Maxim Naboka (Santa Clara, Calif.) and Swathi Kumar Chadalavada (Cupertino, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A natural language understanding (NLU) framework includes a lookup source framework that enables the lookup sources to be created and applied to understanding utterances. Each lookup source is associated with a respective lookup so...