ALEXANDRIA, Va., Aug. 6 -- United States Patent no. 12,380,277, issued on Aug. 5, was assigned to ServiceNow Inc. (Santa Clara, Calif.).

"Written-modality prosody subsystem in a natural language understanding (NLU) framework" was invented by Edwin Sapugay (Foster City, Calif.), Anil Kumar Madamala (Sunnyvale, Calif.), Maxim Naboka (Santa Clara, Calif.), Srinivas Satyasai Sunkara (Sunnyvale, Calif.), Lewis Savio Landry Santos (Santa Clara, Calif.) and Murali B. Subbarao (Saratoga, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Present embodiment include a prosody subsystem of a natural language understanding (NLU) framework that is designed to analyze collections of written messages for various prosodi...