ALEXANDRIA, Va., Sept. 17 -- United States Patent no. 12,418,620, issued on Sept. 16, was assigned to Seiko Epson Corp. (Tokyo).
"Printing control device, method for controlling printing control device, and non-transitory computer-readable storage medium storing program" was invented by Shinichi Tsuruyama (Shiojiri, Japan).
According to the abstract* released by the U.S. Patent & Trademark Office: "A first server device is a first server device communicably connected to a first printer and a second server device disposed at a customer support center. The first server device includes: a first acquisition unit configured to acquire, from the first printer, question information indicating a content of a question input from a user by voice re...