US Patent Issued to Salesforce on May 20 for "Techniques for communication process flow approval management" (California, Indiana Inventors)

ALEXANDRIA, Va., June 16 -- United States Patent no. 12,309,109, issued on May 20, was assigned to Salesforce Inc. (San Francisco).

"Techniques for communication process flow approval management" was invented by Aaron M. Popelka (San Francisco) and William Robert Jennings II (Indianapolis).

According to the abstract* released by the U.S. Patent & Trademark Office: "Methods, systems, apparatuses, devices, and computer program products are described. A communication platform may receive a first request indicating a first data object comprising metadata associated with an update to an action of a communication process flow. The metadata may indicate that a user with particular permissions is to approve the update. The communication platform ...