US Patent Issued to Salesforce on March 25 for "Techniques for cross platform communication process flow metric generation and display" (American, Israeli Inventors)

ALEXANDRIA, Va., March 26 -- United States Patent no. 12,261,923, issued on March 25, was assigned to Salesforce Inc. (San Francisco).

"Techniques for cross platform communication process flow metric generation and display" was invented by Aaron Popelka (San Francisco), William Robert Jennings II (Indianapolis), Pranavkumar Janakbhai Parekh (Bothell, Wash.) and Roy Raviv (Tel Aviv-Jaffa, Israel).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method that includes receiving a first request for a data object associated with a communication process flow that controls electronic communications between a tenant and a set of users corresponding to the tenant. The first request may include a set of querying paramet...