US Patent Issued to Salesforce on March 25 for "Coarse-to-fine abstractive dialogue summarization with controllable granularity" (California Inventors)

ALEXANDRIA, Va., March 26 -- United States Patent no. 12,260,185, issued on March 25, was assigned to Salesforce Inc. (San Francisco).

"Coarse-to-fine abstractive dialogue summarization with controllable granularity" was invented by Chien-Sheng Wu (Mountain View, Calif.), Wenhao Liu (Redwood City, Calif.), Caiming Xiong (Menlo Park, Calif.) and Linqing Liu (Menlo Park, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Dialogue summarization is challenging due to its multi-speaker standpoints, casual spoken language style, and limited labelled data. The embodiments are directed to a coarse-to-fine dialogue summarization model that improves abstractive dialogue summarization quality and enables granular co...